Return Policy

At clikadeal.com, we strive to provide our customers with the best online shopping experience. We understand that sometimes, despite our best efforts, a product may not meet your expectations. Therefore, we have implemented a returns policy to ensure that you are satisfied with your purchase.

Return Period:
You have a period of 7 days from the date of receiving your item to initiate a return. After this time, we will not be able to accept any returns.

Return Conditions:
To be eligible for a return, the item must be unused, undamaged, and in its original packaging. It should also have all the tags, labels, and accessories intact. We reserve the right to reject any returns that do not meet these conditions.

Return Process:
To initiate a return, please follow these steps:

  • Contact our customer support team via email or phone within the 7-day return period. Provide them with your order details and the reason for the return.
  • Once your return request is approved, you will receive a return authorization number (RA number) along with detailed instructions on how to proceed with the return.
  • Pack the item securely in its original packaging, ensuring that it is protected during transit.
  • Include the RA number on the return package. Failure to do so may result in delays in processing your return.
  • Ship the item back to our designated return address using a reliable and traceable shipping method. Please note that the customer is responsible for the shipping costs associated with the return, except in the case of a faulty item.
  • Once we receive the returned item and verify its condition, we will process your return and issue a refund or store credit, depending on your preference.

Return Costs:
If you decide to return an item simply because you no longer want it, you will be responsible for the return shipping costs. However, if the item is found to be faulty or damaged upon arrival, we will bear the cost of return shipping.

Refunds:
Refunds will be processed within 7 business days from the date we receive the returned item. The refund will be issued using the original payment method used during the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or credit card provider.

Exclusions:
Certain items are not eligible for return, including but not limited to perishable goods, intimate or sanitary products, gift cards, and downloadable software. Please refer to our website for a comprehensive list of non-returnable items.

Note: This returns policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.

If you have any further questions or concerns regarding our returns policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure that you have a seamless shopping experience at clikadeal.com.